A few days ago the home button on my HTC EVO stopped working. The picture to the left shows the recalcitrant button. After a lot of googling and a similar dose of experimentation I fixed the problem. I suspect that this fix will work on any HTC phone, but I don’t know for sure. The problem was that hitting the home button, which is supposed to take you out of the application that you’re using immediately back to the phone’s home screen, produced only a brief flicker. The only way I could get back was to repeatedly hit the back arrow at the bottom of the instrument until the home screen appeared. What was going wrong apparently was that the cache of an application I’d never heard of before was filled preventing the home button from working.
If you have this problem, you can try this solution. Press the menu button just to the right of the home icon. Then press settings. Under settings press applications. Next press manage applications. I know this menu system is insane, but what can you expect from an army of nerds. Next look at the top of the screen. You’ll see four tabs; hit the second from the left the one that says all. Then scroll down (a long way) until you come to HTC Sense, press it. You’ll then see a white bar that says clear data. Punch it and click OK on the screen that appears – don’t be intimidated by this screen. Then immediately restart the phone. After this reboot your home button should be working again. If that doesn’t work you can try pressing the force stop button just above the clear data bar. You may lose some of the icons on the main screen but the apps will still be there and you can put the icons back. Good luck.
I purchased my first smart phone in December and after considering iOS, Android and Windows I decided on the HTC Titan which uses the Windows Mango 7.5 OS. I am thrilled. For a senior I am reasonably competent owning a desktop, iPad2, and 2 kindles, but even so I was a little nervous. Things work like a charm. The “home” button is the Windows logo, and there are live ’tiles’ on the home screen which you can customize to bring you directly into all the things that matter to you right from the home screen. I also found HTC very easy to work with as well as ATT. This was a huge surprise to me. I guess some companies are hearing all the complaints.
works fine for me Htc incredible S
[…] only resolved the issue for a short period. I googled my problem and found this suggested fix; How to Get the Home Button Working on an HTC Phone | Neil Kurtzman Implementing this fix, resets all my desktop customizations (wallpaper,shortcuts,folders) and […]
This saved my sanity, thank you so much! I had just changed the digitizer and thought I’d cracked the ribbon cable or something…
Thank you very much, HTC stores didn’t know what to do, but this works great!
did not work for my htc rezound my soft buttons still do not work but thanks for the tip if you find one that works for my phone let me know im going insane
Applies to:HTC oneS android.
I recently had the miss fortune to have the back button and the home button freeze on me just after a download of the scanner. My cure if you are so unlucky is a full default reset then all works perfect.
Anyone experiencing this fault it seems like the end of the phone, do as above and all is well again, but watch for hi-jacking virus
Thank you so much !!!! This defs work . I was getting so frustrated cos I couldn’t get back on my menu . aaaahhhhh . thank you .
The home, menu, back, and search button all stopped working on my HTC Evo 3D. Tried this and it solved the problem. Thank you.