Tag Archives: vad service
On Good and Bad Service
Written by Neil Kurtzman | 23rd September 2021The complexity of 21st century life has made bad service the rule and good the exception. In general, the larger the enterprise the worse the service. There is one screaming exception to this rule – Amazon. I’ll come back to them below. Good service is always the same. It is prompt, courteous, exceeds expectations, and…
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